A. DEFINITIONS
1. The company is PT. Chailease Finance Indonesia as the creator, developer, owner, holder of Intellectual Property Rights, and the party entitled to operate the website www.chailease.co.id.
2. Users are consumers, potential consumers, or anyone who accesses this Website.
3. Website is the Company's official website, namely www.chailease.co.id.
4. User Data is all information about Users that can be identified and collected through the Website, including but not limited to Name, KTP Number, Address, Date of Birth, Telephone Number, E-mail and other information that can indicate User identity.
5. Terms and Conditions are any rules and disclaimers listed on the Website.
6. Interference is anything that occurs as a result of damage to the Website or damage caused by electronic media and / or providers used by the User or interference that occurs outside of the fault of the Site or the User himself.
B. GENERAL
1. While accessing this Website, Users are required to comply with all existing Terms and Conditions.
2. In the event that the User uploads or provides User Data, the User agrees that the User Data is entitled to be used by the Company for the benefit of the User in accessing the Website and / or used for the Company's business interests.
3. If the User uploads or provides data and / or other information that does not belong to the User, the User is fully responsible for all legal risks that arise at a later date, and releases the Company from responsibility.
4. If during access to the Website an interruption occurs which results in damage to the user's electronic device, the Company is not responsible for this.
5. The company has the right to make changes at any time, complete or change the Terms and Conditions on the Website, so that Users are required to always read the Terms and Conditions at any time before using the Site or providing User Data or any information on the Website.
6. All information and materials on the Website, including but not limited to images, information, data, text, graphics, audio, video, links, goods or other facilities belong to the Company, so that Users are prohibited from manipulating what is stated on Website.
7. Users are prohibited from using this Website for activities that are prohibited by law, including but not limited by committing fraud against other people by including a link from the Site.
8. If on this Website the Company includes a website link belonging to the Company's business partners, then the Company does not force Users to access the link. If the User chooses to access the site link, the User is aware of all the risks that may occur, and releases the Company for the risks that occur.
C. PROHIBITIONS
1. Users are prohibited from pirating the Website by creating other sites that use all or part of the content of the Website.
2. Users or anyone is prohibited from hacking the Website, including changing the content on the Website for any reason, so that if this happens, the Company will take legal remedies.
3. Users are prohibited from displaying or sending pictures, information, writings or other forms that contain sexual harassment, false information, and all information that is contrary to the prevailing laws and regulations, thus causing harm to the Company or other people.
4. Users or anyone is prohibited from using this Website as a tool to spread fake news or all other dishonorable actions that are contrary to norms, decency, or applicable laws and regulations.
5. Users are prohibited from distributing to other parties information provided by the Company specifically for Users, including but not limited to the Company's answers to consumer complaints submitted through this Website.
D. COMPLAINTS SERVICES
1. All forms of questions or criticism and suggestions on this Website, users can contact the company through the contact provided on the Website.
2. The company provides a complaint service that can be accessed on this Website to facilitate the Company's consumer complaints, including facilitating consumer complaints about violations by the Company's employees.
3. The time period for handling complaints by the User will be resolved based on the policies determined by the Company.